BI-LO


Bi LoBI-LO
is a supermarket chain based in Maudlin, South Carolina. They have over 200 markets in the Carolinas, Tennessee and Georgia. Throughout its history, BI-LO has faced difficult times, but it still continues its founder’s vision and is proudly facing a bright future.

History
BI-LO was founded by Frank Wrenn, a former executive of Winn-Dixie, in 1961. Frank’s main focus was providing a store where people could buy name brand products at lower prices. First named “Wrenn and Outlaw”, Frank held a contest for his employees choosing a new name for the grocery chain. His secretary won with the name “BI-LO” which encompassed Frank’s vision.

BI-LO was bought out in 1977 to Ahold, a food conglomerate located in The Netherlands. Ahold also bought Red Food Stores and merged them with BI-LO in 1978. Ahold then went on to acquire Bruno’s Supermarkets and added that as well to its portfolio.

The “BI-LO” brand name was phased out in 2004-2005 and became “Southern Home” with all new packaging. Then, Ahold sold BI-LO and Bruno’s Supermarkets to Lone Star Funds whose specialty is purchasing distressed companies. They promptly sold over 100 BI-LO/Bruno markets and three of the distribution centers in order to focus on renovating its remaining stores and build new ones in markets that offered greater advantage.

In March 2007, Lone Star Funds separated the BI-LO from Bruno’s Supermarkets into its own distinct company. In April, Lone Star decided to put the entire 230-store BI-LO supermarket chain up for sale. The new BI-LO filed for bankruptcy under Chapter 11 in 2009 stating it was necessary due largely in part to the credit crisis. It expected to continue on with business as usual and received a $10,000,000 loan from GE Capital in order to pay salaries, wages, venders and suppliers.

Shortly after an announcement from the Delhaize Group, based in Belgium, to purchase over $4,000,000 of assets from the supermarket chain, BI-LO filed restructuring plans. Lone Star Funds provided the much needed influx of money to keep the Delhaize Group from acquiring the chain.

In 2003, BI-LO redesigned their store image in a successful attempt to draw a more high-end clientele. The resulting Super BI-LO offered a larger choice in healthier, organic and specialty foods.

BI-LO re-emerged from Chapter 11 in early 2010, and was named one of the Top 75 Retailers in 2010 by Supermarket News. It still remains a part of Lone Star Funds but was reported being put up for sale in August of that year with Kroger and Publix showing interest in purchasing.

Stats
Headquarters: Mauldin, South Carolina
Number of Stores: 207
Annual Revenue: $2.2 million
Number of Employees: 15,000
Geography: Georgia, Alabama and Tennessee
Special Services: Floral shop, gift cards, DVD rentals, Western Union, Coinstar, lottery tickets, discount tickets, free samples

Banner
BI-LO
Super BI-LO

Brands
Southern Home, Clear Value, Walter’s, Signature Deli, Lip-Lickin’ Chicken, Chef’s Catch, Paws, TopCare, Full Circle, Domestix, Electrix, Easy Clix, Academix, World Classics

Important Links
Corporate Home Page
Online Shopping N/A
Circular and Specials
Jobs and Careers
Store Locations
Contact Information

2017-01-24T13:22:31+00:00 Categories: South East, Stores|Tags: , , |36 Comments

36 Comments

  1. Carolyn Y Collins September 10, 2017 at 10:52 am - Reply

    I love the Southern Home Coffee Creamer that was carried by BILO. I’ve used it for years. Now they aren’t carrying it and the new product tastes awful!!!! Where can I get this product?

  2. Chuck Savage April 12, 2017 at 3:44 pm - Reply

    I really like your southern home hickory barbecue sauce, I mean I love this stuff but I am in California and found it by mistake at a grocery outlets store and they have no clue about it , so here I am writing you . Is it available at any stores out here or can I order some from you ?

  3. Elizabeth Amaddio February 6, 2017 at 2:53 pm - Reply

    I purchased your Southern Home plastic cutlery crystal clear (fancy) and noticed that on the box it stated, “Dishwasher safe.” This does not make sense, as (1) the forks are intended to be disposable (2) the plastic forks would not survive in the dishwasher. I would recommend you investigate this mis-labeling error.

  4. Daina January 22, 2017 at 10:59 pm - Reply

    What happened to Southern Home Milk? Where can I find it now?

  5. Mike Patterson July 22, 2016 at 8:45 am - Reply

    Your Southern Home Brown Rice 1 pound. What state does the rice come from? South Carolina/Texas/California or NON USA? Thank you . Mike

  6. Robin O'Neil June 7, 2016 at 6:31 pm - Reply

    Have you stopped stocking the Southern Home ice cream? The Strawberry Cheesecake was better than the higher price brands. Also the orange dish soap for $1.00 has disappeared too I love Bilo and shop there every week.

  7. P. Christensen March 17, 2016 at 8:11 pm - Reply

    what are the “natural flavorings” in your Southern Home Butter

  8. Seth Benson November 6, 2015 at 4:41 pm - Reply

    I live in Millen, GA, where there is just one grocery store – Bi Lo. I and the rest of the folks are at your mercy. The weekly sale paper lists everything that should be available in the Millen store, but it is not. I am disabled and have a care giver shop for me. I can’t go out of town to get groceries, so you might say I am screwed. Yeah, I guess so when the milk shelf is empty and you have to ask for milk. They bring out one container, but never bother to restock the shelf. The same thing applies to the bread as well as the Krispy Kreme products.The manager doesn’t seem to be overly concerned. Are you concerned? For many of us the Millen Bi Lo is our only option. I have heard rumors that since there was no other local competition, the Millen store could do what they liked. I’d like for that to be untrue.

  9. Pat Blount September 10, 2015 at 7:53 pm - Reply

    Please stock Smoky Mountain sweetener in your stores. !!!!!!!! PLEASE!!!!!!!!

  10. steve May 26, 2015 at 10:59 pm - Reply

    i noticed while shopping in your store you had chek soda ,and hickory sweet bacon.i worked for winn Dixie for over 22 years.was there a merger with w/d to get those products?

  11. Virginia yarman May 21, 2015 at 9:00 am - Reply

    I love bi-lo. I appreciate senior citizen savings on Wednesday. I wish they had less alcohol and wine. Takes up too much room.

  12. Debbie Burrell May 17, 2015 at 10:55 pm - Reply

    i have written many times about the store on Mission Ridge Rd Chickamauga Ga it should be commended if we only lived in Signal Mtn or Hixson where the stores have been remodeled (they didn’t need to be in the first place). I have pictures you would not believe
    they never have enough stock we get all the leftovers in product I would like to but a
    Gallon of milk that would last longer than two days just poured a gallon down the drain yesterday AGAIN!!! They need to get new cow. The people at deli need to look up to see if they might have a customer I don’t buy from deli anymore. I don’t even know the last time I got a thank for my purchase (the only ones than seen to say thank you are the young boys). One week I purchased 163.00 worth of groceries I had to get my own receipt off the register and I looked at the young girl and I said thank you she replied SURE. I could go on and on I just tried to do a online sweepstakes they gave me today after purchasing 123.00 worth groceries and it won’t work suprise!!! Nothing has changes at this store in 30 years so you know they are not listening and don’t care. It’s not the store managers cause it’s always been that way. I shopped with mt parents when it was red food I am 60 years old and do a lot of cooking so I have spent a lot of my time and money there oh ya once I tried to can a can of cream of chicken soup took 3 trips before they ever had it on shelf. God forbid the restrooms. I know I should change but it’s so convenient to our house but it is time

  13. Donna High March 5, 2015 at 9:18 pm - Reply

    I just love your southern home silver queen corn. It is as good as if you fixed it out of the garden. I’ve been buying it for several years and buy 10 packages at a time. I’ve shared it on fb and now have been told several have gone to the bi lo in Monroe and told this is a d/c item. I sure hope this is not true hoping they were just out. I’m just about out and will be going back to buy 10 more bags. Thanks for your help. Donna High

  14. Shelia Weant November 5, 2014 at 3:48 pm - Reply

    I took a receipt to the Kannapolis, N.C., store to get a refund on a birthday card that was left out of my groceries. The manager or supervisor, I am not sure which, questioined me like a criminal. I finally left without my receipt or money back. I am 63 years old and have numerous retailers be rude to me over the years, but this was bad enough for me to write in and complain. This lady needs a course in human relations, especially since she was management. I worked in a grocery store for years in my youth, and we never treated a customer like this. By the way, the store that I worked in was Food Lion. I shop both chains and Food Lion has been nothing but polite to me, they make me feel very valuable to them.

    Sincerely,

    Shelia

  15. robt glenn October 15, 2014 at 6:08 pm - Reply

    Your bi-losurvey.com is a CROCK !! You are BSing your customers ….again.

    There is no way that a customer can follow through on this convoluted system. You should be ashamed.

    A young man-DANA-in meat market of your crummy store #5016 in Greenville, SC is a good ambassador for Bi-Lo. He deserves recognition.

    BTW, you and Ingles are racing toward the bottom of the chain. Your weekly ads are a joke. Check REAL specials with legitimate BO-Gos in PUBLIX ads for a few weeks.

  16. Janice Thompson October 6, 2014 at 9:58 am - Reply

    Cheraw needs Bi-Lo if you close IGA can charge what every they want to .Have shopped at Bi-Lo for over 40 years. Can not afford to or have time to drive to Pageland or Hartsville. Do not like Walmart. Please look into keeping our store in Cheraw.

  17. Danny Walker October 4, 2014 at 3:25 pm - Reply

    I just left Bi-Lo here in Cheraw a little while ago from buy a few things. A friend of mine that works there told me that they will be closing the store on 11-19-2014 as well as the one in Chesterfield. I am so sad to here this and Very disappointed that after all these years you (Bi-Lo) are leaving this town. I all most grocery shopping there and now I am going to be FORCED to shop at IGA and or Wal-Mart…… Please… whom ever made this decision.. look into to it one more time at how many of us that DO SHOP here and maybe consider just closing one. Thanks for letting me beg on my behave as well as others that will not come here and do so.

    • Danny Walker October 7, 2014 at 4:53 pm - Reply

      I had said Chesterfield, but meant Bennettsville was going to close at the same time. Took me a while to find this page again….. OY, I too remember shopping at Bi-Lo on hwy 9 back when I was a pre-teen when they were in the Family Dollar area and they had the Cows on top of the building. I wanted one of them back then :D.. I think they had a motto of “The home of the Beef People” or something like that. (Wife and I gotten bad meat from IGA and Wally World puts too much die in theirs and do not trust it).

  18. Judy Hammond September 29, 2014 at 3:39 pm - Reply

    Store # 5593 in florence s.c. I could not find LaTortilla factory low carb whole wheat tortillas today while shopping. Have you stopped stocking them? Service desk was busy so didn’t wait around to ask, and don’t want to call store; the phone rings too much and too long most of the time while I am in store.

  19. Shonda Ellison September 26, 2014 at 1:00 pm - Reply

    As Faith in Action Christian Fellowship begins making plans to once again feed those in our community who might otherwise go hungry for the holidays, I am reaching out to ask for your assistance; whether financial or in the form of donations to make our efforts a success. At a time when many people are focused on giving, others are in a position of need.

    Faith in Action Christian Fellowship annual turkey giveaway will provide turkeys and meals for families of the hungry. We are showing our kindness and support to the N. Charleston, SC community to those who are feeling the pain of poverty and misfortune. We are asking that your organization help make it possible for this annual charitable tradition to continue.

    Last year, our congregation fed 10 families for Thanksgiving, and provided 25 meals to our local community. We are looking to increase these numbers this year. Faith in Action counted on our generous congregation to donate money and food items to provide this important service to the disadvantaged residents in our community last year, and left out several families due to the lack of supplies available. Our goal is to ensure this does not happens again.

    The donation goal for this year is 50 turkeys and 100 meals. Can we count on Bi-Lo’s support to supply 10 turkeys and/or $100 gift card to purchase supplies for our cause and helping us to meet this goal? Ultimately, any donation, no matter how large or small, will make a difference? Your donation to our organization is tax deductible. Your kindness and generosity is greatly appreciated, and will make a difference in the lives of so many people.

  20. Janice Benton August 8, 2014 at 12:34 pm - Reply

    I am looking for Stax All Purpose seasoning. Can anyone tell me which Bi-Lo stores in SC carry this?

  21. glewis July 13, 2014 at 1:11 pm - Reply

    Your store in St George SC has got to be the worse! Under staffed and those that do work there are incompetent and just lazy. If you go to this store be prepared to wait forever and bag your groceries.

  22. Sam Reese June 20, 2014 at 12:34 pm - Reply

    Yes, Hi, I live in Jacksonville Fl, and I shop at your winn Dixie stores here and they carried a southern home brand buddy bars. ONE of the most amazing products I have come across. My ? Is WHY did they ” DISCONTINUE ” this product? As I have been working like mad to get it back in the stores here. Can someone PLEASE inform me of what needs to be done to get this product back.

    Thanks
    Sam Reese
    amberhawkx3@gmail.com

  23. Employee June 9, 2014 at 9:52 pm - Reply

    I work for BI-LO.. Mgt. does not care about the filth in the stockroom. Stockers are allowed to do nothing all the time. A TvV station needs to do a report on the stores… I WOULD NOT SHOP HERE

  24. F G Hall March 12, 2014 at 1:54 pm - Reply

    I have shopped on several occasions only to find the shelves empty-especially the sale This is a VERY frustrating experience for me because I live very close to the location in Charleston, SC (Bees Ferry). The meat specials often are gone within 2-3 days from the beginning of the Wed. sales. I am often told we are expecting a truck “tonight”. Well, am I supposed to come back and shop for dinner at !:00 am?

  25. EILEEN JAMESON February 21, 2014 at 12:25 pm - Reply

    I recently shopped at a local BiLO in Greenville and found packages of freshly ground chuck without the fat content label. I was informed that the department “ran out” of labels for that batch and was assured that they were the 85%/15% grade I was looking for!!! No, thanks!

    • Rose B. February 21, 2014 at 2:59 pm - Reply

      Sounds sketchy to me, not to say they are breaking the law!!

  26. Knowles Hamrick October 25, 2013 at 9:53 am - Reply

    I am very Glad that BI-LO Bought out the Pig and is on the way into Savannah Area , Kroger Has had no stores to in this area to challenge them , BI-LO will do that and do well here!… I love your weekly ads! welcome to the Coastal area! I will be looking forward to Nov. 08, 2013 …BEST OF LUCK TO BI-
    LO!

  27. Joseph Helms October 7, 2013 at 12:24 pm - Reply

    I had six prescriptions (including my HIV meds) filled at the Bi-Lo pharmacy in Surfside.
    Since my co-pay is zero, one of the pharmacist said I was worth six zeros. I must correct him as there is only 3 zeros in the $78,000. a year I was trying to bring to the table.
    The other pharmacist ended a simple conversation about an iron supplement, with a big GAY “Bye” .
    I only allow two strikes.
    Keeping my $78,000. going to Walgreen.
    I’m passing this message to Careteam and all my Facebook friends.
    Enjoy your prejudice instead of the money!

  28. CAnn September 22, 2013 at 6:48 pm - Reply

    I am going to call the store on tomorrow to complain about the poor service I received on today when I visited a Bi-Lo store to purchase groceries. There is simply too much to be said to detail in this forum. Someone should look into why the store was in such a state that I know to be non representative of Bi-Lo.

  29. Karen Perry July 6, 2013 at 10:49 am - Reply

    I don’t like this new rule that you have to buy 2 of the buy one get one free. Just won’t buy at all.

  30. John Kesler January 14, 2013 at 3:22 pm - Reply

    I thought BI-LO would have consistent pricing from one store to another but milk at 23rd st in Chatt, tn is 4.19 a gallon when two other BI-LO stores less than 3 miles away are 3.69 a gallon. That just doesn’t seem right.

  31. Katie Kretchmer September 18, 2012 at 7:25 am - Reply

    We just moved to Franklin, NC and shopped at Bi-Lo. I purchased your Southern Home Orange Sherbet. Honestly, it is the best Orange Sherbet that I’ve had in my life. It was so favorful with a wild kick of orange.

  32. Alicia Pack March 8, 2012 at 1:48 am - Reply

    After hearing about " pink slime" being added into ground beef I would like to know if this is or has been added into the ground beef that I have been purchasing, in good faith from Bi Lo?

  33. Jon Kitt July 30, 2011 at 12:49 pm - Reply

    Why is it that when I go to the 38th st store in Myrtle Beach on saturday the dairy is empty and I am told the produst is in the cooler and noone to work it. I travel to the N Myrtle Store at 37th st and I see the store is stocked and I have seen the Myrtle Beach 38th ave store dairy man working there just after I have left the store for lack of product. Does N Myrtle Beach get perferencial treatment? I am now shopping more Food Lion as there stores are stock.

  34. Martha A. Cheves July 4, 2011 at 7:45 am - Reply

    I love your Southern Home Chicken Salad and have posted my opinion as to how good it is. Would you please send me a picture of the product to add to the post.

    Thank you

    Martha A. Cheves

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