BJ’s Wholesale Club is a member-only warehouse-type club operating on the east coast of the United States. In 2010, Forbes Magazine ranked BJ’s at #232 on its America’s 500 Largest Public Corporations
Started by a discount department store named “Zayre” in 1984, BJ’s Wholesale Club’s flagship store is still located in Massachusetts. Commonly called “BJ’s,” the letters B and J were taken from one of the founder’s daughter named Beverly Jean. BJ’s was the first store to introduce the warehouse club concept to the United States.
Later that year, Zayre sold BJ’s to TJX, the leading off-priced retailer of home fashions and apparel. They subsequently spun off the warehouse division of BJ’s to create Waban Incorporated which then later made BJs.com an independent company.
The concept of membership to a store or warehouse was extremely new. BJ’s have maneuvered themselves into the #3 position behind Costco and SAM’S CLUB. Food accounts for two-thirds of BJ’s sales which includes fresh, canned, and frozen and instead of focusing on small businesses, BJ’s targets individual customers.
Their memberships are sold at three different levels. The Inner Circle is designed for individual customers, offering only three supplemental cards, and not including tax exemption status or resale privileges. The Business membership offers the same advantages that the Inner Circle provides except that it offers eight supplemental cards, as well as the exemption and resale rights. An Inner Circle member, for an addition amount, can receive the eight supplemental cards, as well as have access to Dedicated Member Care Representatives.
For the price of membership, customers will receive the ability to purchase thousands of top-selling, top-quality brands at wholesale prices. Their low prices can save customers up to 30% off supermarket prices. Members can also take advantage of many discounted services provided by BJ’s Specialty Business Partners. BJ’s also honors all manufacturers’ coupons, and also offers Members Only coupons throughout the year.
Headquarters: Natick, Massachusetts
Number of Stores: 187
Annual Revenue: $132.1 million
Number of Employees: 23,000
Geography: Connecticut, Delaware, Florida, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Virginia
Special Services: Auto Buying, Auto & Home Insurance, BJ’s Visa Card, Car Rentals, Credit Card Acceptance, Cruises, Custom-Built Sheds, Extended Warranties, Flights, Global Sales, Health Insurance, Home Improvement, Home Theater & TV Installation, Hotels, Optical, Prepaid Phone Cards, Tire Center, Vacation Packages, Verizon Wireless
BJ’s Wholesale Club
Berkley & Jensen
Rozzano, Wellsley Farms